Privacy Policy

Effective Date: October 22, 2026

1. Introduction

PrismXLabs ("PrismXLabs," "PRISM," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, applications, APIs, AI-powered services, research products, and related services (collectively, the "Services").

By accessing or using the Services, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Information you provide

  • Name
  • Email address
  • Organization
  • Job title
  • Waitlist responses, including any question you tell us you would ask PRISM
  • Job application details, including your name, email, LinkedIn or GitHub profile, resume link, and the note you write
  • Scheduling details you enter when you book a call with us
  • Billing information
  • Account credentials
  • Customer support communications
  • Documents or data uploaded to the platform
  • Prompts submitted to AI tools

Information collected automatically

  • IP address
  • Browser type
  • Device identifiers
  • Operating system
  • Session information
  • Pages viewed
  • Referring URLs
  • Usage statistics
  • Cookies and similar technologies

Information from third parties

We may receive information from:

  • Business partners
  • Identity providers
  • Payment processors
  • Analytics providers
  • Publicly available sources
  • Data licensors

3. How We Use Information

We use information to:

  • Provide and improve our Services
  • Authenticate users
  • Process subscriptions and payments
  • Generate AI-assisted responses
  • Provide customer support
  • Conduct analytics
  • Review and respond to job applications
  • Schedule and hold calls you request
  • Detect fraud and abuse
  • Maintain platform security
  • Comply with legal obligations
  • Communicate product updates and service notices

Where permitted by law, we may also send marketing communications, subject to applicable opt-out rights.

4. AI Processing

If you use PrismXLabs AI features, prompts, uploaded documents, and related inputs may be processed to generate requested outputs and improve system performance where permitted by applicable law and contractual commitments.

Users should avoid submitting confidential information unless authorized under their organization's policies.

5. Legal Bases for Processing

Where required by applicable law, we process personal information based on one or more of the following:

  • Performance of a contract
  • Legitimate business interests
  • Legal obligations
  • User consent
  • Protection of vital interests

6. Sharing Information

We may share information with:

  • Cloud infrastructure providers
  • Payment processors
  • Analytics providers
  • Customer support vendors
  • Professional advisors
  • Regulatory authorities
  • Law enforcement where legally required
  • Successors in connection with mergers or acquisitions

We use the following service providers to run this website, and they process information on our behalf: Formspree (waitlist and job application forms), ZeroBounce (checking that an email address is deliverable), Google Analytics (website analytics), Calendly (booking calls), and Cloudflare (website and email-check infrastructure).

We do not sell personal information to third parties.

7. Cookies and Analytics

We use Google Analytics, which uses cookies and similar technologies to tell us how visitors use the site. We also store a few settings in your browser, such as your light or dark mode choice and whether you have already joined the waitlist. You can block or delete cookies in your browser settings.

8. International Transfers

Information may be processed and stored in countries outside your country of residence. Where required, PrismXLabs will implement appropriate safeguards for cross-border data transfers.

9. Data Security

We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

No security system is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Provide Services
  • Meet contractual obligations
  • Resolve disputes
  • Enforce agreements
  • Comply with legal requirements

Retention periods may vary depending on applicable law and business needs.

11. Your Rights

Depending on applicable law, users may have rights to:

  • Access personal information
  • Correct inaccurate information
  • Delete personal information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request portability of data
  • Lodge complaints with supervisory authorities

Requests may be submitted using the contact information below.

12. Children's Privacy

The Services are not directed toward individuals under 18 years of age, and we do not knowingly collect personal information from children.

13. Third-Party Websites

The Services may contain links to third-party websites. PrismXLabs is not responsible for their privacy practices or content.

14. Changes to this Policy

PrismXLabs may update this Privacy Policy periodically. The revised version will become effective upon publication.

15. Contact Information

Privacy inquiries may be directed to:

PrismXLabs Privacy Office
Email: support@prismxlabs.com
Website: www.prismxlabs.com